Cancellation and No Show Policy

At least 24 hours notice is asked to reschedule or cancel. The 50 percent deposit holds the appointment time and is applied to the visit.

A cancellation with less than 24 hours notice or a no show may forfeit the deposit because the time was reserved and travel was scheduled.

Sunshine Mobile Wellness may reschedule for weather, safety, or a clinical reason and will not penalize the client when that happens.

If a licensed provider determines a treatment is not appropriate after screening, the visit will not proceed and any amount paid beyond the screening will be returned.